Shipping Policy

Below you will find the average delivery time for all our packages:

• Once an order has been placed, we need 1-3 business days to process the order. During the week, it takes one business day, but if you order on a Friday evening or over the weekend, it may take a little longer.
  
• Once your order has been processed, it will be dispatched, and delivery takes an average of 8 - 12 working days.

We strive to make the ordering and delivery process as easy as possible for our customers. However, should you have any questions or further concerns, please do not hesitate to contact our customer service team. Below, we explain how your order is processed and delivered.

Placing an order

The ordering process at NYLA is as easy as possible. First, you need to go to the product page and add the product you want to your shopping cart. To do this, click on the black ‘Add to Cart’ button.

Here it is important to check that you have selected the correct variants. If everything is in order, click on the ‘Proceed to checkout’ button. On the information page, you must enter the correct address details. Make sure that all information is correct. When this information is filled in correctly, you can click on the ‘Proceed to shipping’ button.

On the ‘Shipping’ page, you have the opportunity to check the address details you have entered. It is also pointed out that every shipment is sent completely free of charge. As a token of our appreciation for our customers, we always cover the shipping and delivery costs. You can now proceed by clicking on the ‘Continue to Payment’ button.

Payment methods

At NYLA, you have a choice of payment methods. All our payment options are SSL encrypted, which means you can always be sure of a secure payment environment.

• Klarna (pay later)
• Credit card (AMEX, Mastercard, Maestro, Visa)
• PayPal account

Once you have selected the right payment method, you need to click on the ‘Complete order’ button and you will be redirected to your chosen payment method. Follow the instructions on this page to complete your order. If you do experience any issues with your order, please feel free to contact us.

Shipping costs

We cover the shipping costs for every order. All our products are delivered 100% free to your doorstep. There is also no minimum order size.

Shipping your order

Have you found the perfect look or matching accessory on our website? Then you want to enjoy it as soon as possible! That's why we make sure your order is processed and shipped as quickly as possible.

To ensure that we can offer fair prices for our products, we have chosen to collect packages in bulk and send them all at once once we have reached our minimum quantity. We hope for your understanding and willingness to help us create a better and healthier world.

To ensure that your order is shipped today, please contact us by email. Our service team will be happy to advise you on the right solution.